Workflow Management Market Forecast by Type, Price, Regions, Top Players, Trends and Demands
Market Highlights
Workflow
management system (WFMS) is software which provides a platform for setup,
monitoring, and performance of a series of tasks. It improves the productivity
of employees and enhances overall performance of the organization. The global
workflow management market report by Market Research Future (MRFR) highlights
salient market dynamics such as drivers, opportunities, trends, and challenges
for the period of 2016 to 2022 (forecast period). The sudden outbreak of the
COVID-19 virus and its disruptions in the industry has been highlighted.
Market Scope
According to
MRFR, the global workflow management system market is poised to grow at an
expected CAGR of over 19.14% over the forecast period. Its value can jump from
USD 2.4 billion to USD 6.96 billion by 2022.
The dynamic
nature of business models and the change in workforce numbers are prime drivers
of the market. The shift to digitization and use of information technology for
scheduling of tasks and monitoring workers are expected to influence the
market. Organization of the workflow for running daily functions without
hurdles for clients can lead to the adoption of the software. Increased
competition across industry verticals and inclination towards automation for
lowering operational expenditure are trends to influence the market in the
coming years.
Advantages of
workflow management software such as low business capital and risk, increased
productivity, customer communication management, and governance can fuel the
market growth. Development of smartphone applications owing to the trend of
bring-your-own-devices (BYOD) as well as the focus on automation can lead to
heavy investments in the market. This can provide a much-needed impetus to the
industry demand. Recently, Delightree, a workflow management mobile application
raised USD 3 million in 2019 from an assortment of venture capital firms.
The COVID-19
pandemic has disrupted processes across industries and brought targets to a
halt. But the workflow management software can be used in the building and
management of workflows of employees during the crisis. Recently, SysAid has
launched Workflow Designer, a drag and drop builder for assignment of projects
to workers. It can be used for supervision by owners and the schedule modified
according to the changes of the clients.
But implementation
costs and low flexibility are challenges faced by the market.
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Segmentation:
The global
workflow management market is segmented by deployment, component, and industry
vertical.
By deployment,
it is divided into on-premises and on-cloud.
By component, it
is segmented into software and services.
By industry
vertical, it is segmented into IT/telecom, healthcare, transportation, retail,
BFSI, and others.
Regional Analysis
North America,
Asia Pacific (APAC), Europe, and Rest-of-the-World (RoW) are major regions of
the global workflow management market.
North America is
projected to dominate the market over the forecast period owing to integration
of automation in various processes by conglomerates and the proliferation of
internet. The streamlining of business and deployment of software for reducing
errors can bode well for the market. Availability of data for improving on
decision making and modernization of infrastructure can fare well for the
global workflow management market. Deployment of cloud for scaling the
operations of enterprises while gaining access to real-time data can drive the
adoption of workflow management market software.
Competitive Outlook
Pegasystems
Inc., Nintex Global Limited, SourceCode Technology Holdings, Inc., Software AG,
IBM Corporation, Oracle Corporation, Bizagi, Appian, and Xerox Corporation are
major players of the global workflow management market. Partnerships and
acquisitions are key strategies of players in expanding their client base.
Smartsheet had acquired Brandfolder in 2020 in order to integrate the software
into its collaborative management platform.
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Workflow Management System Market, By Deployment
(On-Cloud, On-Premises), By Component (Software, Service), By Vertical (BFSI,
Healthcare, Retail, IT/Telecom). - Forecast 2022
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